5 difficult conversations and how to have them
Sunsetting a product, poor performance, telling leadership something they won’t want to hear — these are all tricky conversations that many of us have to have. Difficult conversations come with the territory when you’re a product leader, so what’s the best way to handle them? In this post, we’re guided by Denise Jacobs, the author
Integrating AI for product people: The playbook
Learn how to implement AI successfully by ensuring diverse, well-labeled, and secure data, choosing the right vendor, and planning for scalability and costs. Practical tips for robust AI integration.
What AI can’t—and shouldn’t—do for product managers
Discover what AI can—and shouldn’t—do for product managers. Learn how to use AI to boost productivity without sacrificing user empathy, stakeholder trust, and meaningful product insights.
Microsoft lays off 3% of workforce while renogiating partnership with OpenAI
In Microsoft news, the tech giant announced this week that it will be laying off 3% of its workforce. On Tuesday, the company confirmed it would cut around 6,000 roles across the organisation. In a statement, Microsoft said it “continues to implement organisational changes to best position the company for success.” Bloomberg first reported that
How to build the right product culture during transformation – Joca Torres (Product Consultant)
In this episode of The Product Experience podcast, we sit down with Product Consultant Joca Torres, whose work at Gympass is featured in Marty Cagan’s book Transformed. Joca shares the four core principles of successful digital transformation—principles he’s applied in both high-growth startups and century-old corporations. We unpack what it really takes to shift a
Why self-care is your secret weapon as a product manager
In today’s tech landscape, product managers face unprecedented challenges. As the linchpin connecting strategy, execution, technology, and market demands, product managers operate in a high-pressure environment where burnout isn’t just a risk – it’s practically an occupational hazard. But what if prioritising your wellbeing wasn’t just about personal health, but actually a strategic advantage? Let’s
Klarna goes on recruitment drive after ditching AI-first policy
Buy now pay later payments service Klarna is actively recruiting again after re-evaluating its AI-driven customer service cost cutting plan and concluding that it needs to employ humans because its AI-first approach leads to lower quality. Klarna says it is exploring flexible, remote work models to attract a diverse workforce, including students and people living
Why having engineering experience helps in product management
Discover the journey of transitioning from engineering to product management, including key advantages, challenges, and growth strategies. Learn how technical experience can uniquely position you to thrive as a product manager and drive customer and business value
How Bain & Company adapted its product strategy for AI: Kasia Mrowca (Director of Product) — Product Unplugged
In this episode of Product Unplugged, host Mike Belsito speaks with Kasia Mrowca, Director of Product at Bain & Company about navigating the chaos—and opportunity—that comes with emerging technologies like AI. Kasia shares how her team made a bold pivot to integrate AI into their product roadmap after it was already signed off and budgeted,
Join our hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world!Learn more
Sunday Rewind: Product, dance, and pockets of brilliance by Pippa Topp
In this keynote session at #mtpcon London 2022, Pippa Topp, then Interim Head of Product at Charlotte Tilbury, talks about product and creating pockets of brilliance. Pippa started her career as a project manager and comments that it’s hard to get to grips with the idea that you’re a “proper” product manager when so often
DoorDash eats Deliveroo while OpenAI makes its biggest buy: This week’s news roundup
From acquisitions by OpenAi and DoorDash to Microsoft adopting Google’s AI agent protocol, here’s the news that grabbed us this week OpenAI backs off fight with Elon Musk and commits to nonprofit status More developments at OpenAi this week. The company announced it is to buy Windsurf – formerly Codeium – for about $3 billion,
Highlights from April’s ProductTank meetups
Discover key insights from April’s ProductTank meetups in Chile, Norwich, Dublin & Chicago, where global product leaders shared strategies & lessons.
DoorDash acquires Deliveroo to expand on global product strategy
DoorDash acquires Deliveroo in £2.9 billion deal, signalling big bets on platform integration and global expansion
Context, intent, change, purpose, constraints – a model for communicating requirements
Discover a new approach to communicating product requirements by learning from the military orders process. Shift from rigid specs to clear intent, context, purpose, and constraints to empower software teams with autonomy and adaptability.
Netflix introduces major TV product redesign
For the first time in 12 years, global streaming giant Netflix has launched a brand new TV digital experience for its 300 million users. According to Netflix, “All the updates are designed to make choosing easier because decision fatigue is real.” The new features include: Mobile users will also expect to see updates, as Netflix
Mobile vs Web Product Management, what’s the difference?
Mobile product management is an area often overlooked in the product space. For those working in the space, growing and launching mobile products requires a different set of challenges and skills. To unpack these, we spoke with Shir Inbal, Senior Product Manager at Pendo. Shir started out her career in marketing and later transitioned into
Tools and techniques to scale product teams – Charlotte King (Lead Product Manager, eBay)
As startups grow, product teams often find themselves caught between speed and structure. In this episode of The Product Experience, Charlotte King, Lead Product Manager at eBay, shares practical insights from her work leading teams through this transition at companies including Moonpig, Flipdish, and ThoughtWorks. Charlotte unpacks how to define product’s role during scaleup, build
Integrating AI for product people: The playbook
Learn how to implement AI successfully by ensuring diverse, well-labeled, and secure data, choosing the right vendor, and planning for scalability and costs. Practical tips for robust AI integration.
How Booking.com tackled a data quality crisis: Nimit Bhardwaj (Data Product Manager) – Product Unplugged
In this episode of Product Unplugged, host Mike Belsito sits down with Nimit Bhardwaj, a data product manager at Booking.com, to discuss how his product team faced a high-stakes data quality issue and walked us through the process they used to solve it. Key Takeaways Chapters 00:00 – Intro & Meet Nimtt Bardwage from Booking.com
Sunday Rewind: Storytelling: Don’t convince; Inspire by Petra Wille
This week’s Sunday Rewind is a 2023 ProductTank Perth talk by coach and author Petra Wille, in which she highlights the importance of storytelling and actionable strategies to present stories to keep your audience engaged and involved. Petra starts by emphasising the importance of storytelling – it’s used as a tool to engage and entertain
ChatGPT goes shopping while DeepSeek hires product people: This week’s news roundup
From shopping with ChatGPT to Duolingo ditching contractors for AI generated courses, here’s a roundup of the news stories that caught our attention this week. OpenAI adds shopping to ChatGPT OpenAI has added a shopping feature to ChatGPT, so that users can now get personalised product recommendations directly through the chatbot. Adam Fry, ChatGPT search
Opportunity cost and the systematic value loss in product development
Imagine the following scenario: You offer a product to meet the needs of a specific market niche and you do not work in the software factory model. A client hires your product for daily use in their operations, but wants a feature to behave differently, and is willing to pay for its development and implementation
How you can drive business impact as a product manager by Matt LeMay at #mtpcon London 2025
At #mtpcon London 2025, Matt LeMay, a veteran product leader and coach with a wealth of experience across major tech companies, captivated the audience with a talk about the importance of aligning product work with business impact. In a session filled with humour and actionable advice, Matt emphasised that product teams must prioritise impact over
Meta launches standalone AI app
This week, at its inaugural LlamaCon developer conference, Meta launched the first version of the Meta AI app. Based on Llama 4, Meta says the standalone app is designed to offer a personalised and socially integrated AI experience. What does this mean? The app leverages data from users’ Facebook and Instagram accounts to provide more
Top product management reads in April
From a case study on moving from a matrix to a product-based structure to a talk on how to thrive as an AI product manager, here’s a look at the most read Mind the Product articles and talks in April. A case study: How we transformed YCH Blue Digital Limited structure from matrix to product-based
Six product skills that will define your leadership journey
Discover six essential lessons to grow as a senior product leader—from driving team performance to influencing executives and owning your career. A must-read for aspiring VPs and CPOs.
Everything you need to know about impact-first product teams – Matt LeMay (Product coach and Author)
In this episode of The Product Experience, we welcome back Matt LeMay—author, consultant, and champion of no-nonsense product thinking. We dig deep into the ideas behind his new book, Impact First Product Teams, and explore how teams can focus on what really matters: delivering business impact. Key Takeaways Featured Links: Follow Matt on LinkedIn and his website | Buy Matt’s new book ‘Impact-first
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