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Mind the Product

Product Management

Bumble results: Will an improved user experience save it from dating app fatigue?

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Poor leadership: Its effect on product people and how to manage it

Are you tracking the right product metrics?

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

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The Product Experience

<p><img loading="lazy" decoding="async" class="alignnone size-full wp-image-24570" src="https://www.mindtheproduct.com/wp-content/uploads/2021/06/Nathan-Kinch-in-postpng.png" alt="Making your products trustworthy - Nathan Kinch" width="755" height="285" srcset="https://www.mindtheproduct.com/wp-content/uploads/2021/06/Nathan-Kinch-in-postpng.png 755w, https://www.mindtheproduct.com/wp-content/uploads/2021/06/Nathan-Kinch-in-postpng-300x113.png 300w" sizes="(max-width: 755px) 100vw, 755px" /></p>
<div id="buzzsprout-player-8755818"></div>
<p><script src="https://www.buzzsprout.com/1797429/8755818-making-your-products-trustworthy-nathan-kinch.js?container_id=buzzsprout-player-8755818&#038;player=small" type="text/javascript" charset="utf-8"></script></p>
<p>You&#8217;ve optimised your product to solve a problem for your users. You&#8217;ve refined the sales funnel, built for scale, and made sure that accessibility is baked in from the start. Great job!</p>
<p>But what about ensuring that your customers can <em>trust</em> it?  We talked with Nathan Kinch, an Entrepreneur and Digital Trust Expert, about the big picture &#8211; and how you can get started on it, today.</p>
<p><b>Featured Links:</b> Follow Nathan on <a href="https://www.linkedin.com/in/nathankinch/" target="_blank" rel="noopener noreferrer">LinkedIn</a> and <a href="https://twitter.com/NathanKinch" target="_blank" rel="noopener noreferrer">Twitter</a>｜<a href="https://greaterthanlearning.online/" target="_blank" rel="noopener noreferrer">Greater Than Learning</a>｜<a href="https://www.greaterthanexperience.design/" target="_blank" rel="noopener noreferrer">Greater Than Experience</a> | <a href="https://medium.com/greater-than-experience-design/data-trust-by-design-principles-patterns-and-best-practices-part-1-defffaac014b" target="_blank" rel="noopener noreferrer">Data Trust by Design</a> best practices feature at Medium | Open Data Institute <a href="https://theodi.org/article/data-ethics-canvas/" target="_blank" rel="noopener noreferrer">Data Ethics Canvas</a> | <a href="https://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect" target="_blank" rel="noopener noreferrer">The Dunning-Kruger Effect</a> explained | <a href="https://hemingwayapp.com/" target="_blank" rel="noopener noreferrer">Hemingway App</a> | Donella H. Meadows&#8217; book <a href="https://www.amazon.co.uk/Thinking-Systems-Donella-H-Meadows-ebook/dp/B005VSRFEA?dchild=1&amp;keywords=Thinking+in+Systems+Meadows&amp;qid=1624308434&amp;sr=8-1&amp;linkCode=sl1&amp;tag=nervinenet-21&amp;linkId=e544fd0020fd4909c134e37ac72e2930&amp;language=en_GB&amp;ref_=as_li_ss_tl" target="_blank" rel="noopener noreferrer">Thinking In Systems</a></p>
<p><strong>Discover more:</strong> Visit <a href="https://www.mindtheproduct.com/the-product-experience/" target="_blank" rel="noopener noreferrer">The Product Experience homepage</a> for more episodes.</p>

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Podcast

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Understanding Product Equity in Tech – Glenn Block (Founder and CEO, ProdSense)

How GenAI has improved GoDaddy’s product experience – Laka Sriram (VP Generative AI, GoDaddy)

It’s not you, it’s them – frustrating things orgs do – Keji Adedeji (Product Leader and Coach)

How Yahoo creates a great experience for its users – Kameron Canbaz (Product Manager, Workflow and UX at Yahoo)

AI ethics advice from former White House technologist – Kasia Chmielinski (Co-founder, The Data Nutrition Project)

Making your products trustworthy – Nathan Kinch

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Making your products trustworthy – Nathan Kinch

The Product Experience

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