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Mind the Product

Artificial Intelligence (AI) & Machine Learning (ML)

Microsoft lays off 3% of workforce while renogiating partnership with OpenAI

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How to build the right product culture during transformation – Joca Torres (Product Consultant)

B2B product management

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Context, intent, change, purpose, constraints – a model for communicating requirements

5 difficult conversations and how to have them

DoorDash eats Deliveroo while OpenAI makes its biggest buy: This week’s news roundup

Why great product managers think like therapists

Tools and techniques to scale product teams – Charlotte King (Lead Product Manager, eBay)

Andres is a freelance writer and digital marketer with a background in engineering and a keen interest in the latest technology advancements. He currently helps tech companies and startups tell their stories by turning their complex ideas into easy to understand material. You can reach out to him on LinkedIn

Andres Phillips

<p>In this <a href="https://www.mindtheproduct.com/producttank/" target="_blank" rel="noopener noreferrer">ProductTank</a> London talk, Claire Parker, Group Product Manager at the <a href="https://www.ft.com/" target="_blank" rel="noopener noreferrer">Financial Times</a> tells us how the strategy for a global publication partnership can be executed. She takes us through:</p>
<ul>
<li>Problems and pitfalls</li>
<li>Learnings and overcomings</li>
</ul>
<p>Watch the video to see Claire’s talk in full. Or read on for an overview of her key points.</p>
<h2>Problems and pitfalls</h2>
<p>Many publications have undergone the switch from print to digital. Furthermore, revenue is now more commonly generated via subscriptions instead of advertising in order to keep pace with the changing news process. After the purchase of the Financial Times (FT) by Japanese business publication Nikkei, the FT entered into a partnership with the <a href="https://asia.nikkei.com/" target="_blank" rel="noopener noreferrer">Nikkei Asian Review</a> (NAR), an English language Asian business publication, to shift the NAR organization to a digital product.</p>
<p>The first problem they encountered was the lack of a clear direction. There was a goal to deliver a number of things but no strategy behind it or customer in mind. They were simply ticking things off on a checklist. The second problem they encountered was the feeling of distance between the team in London and stakeholders in Japan. This included various cultural hurdles which needed to be overcome that caused unnecessary delays in shipping the product. The third pitfall was that they simply fell into a way of working on things which didn’t foster the culture which was required in a partnership.</p>
<h2>Learnings and overcomings</h2>
<p>In order to overcome these challenges, a shared understanding of purpose was established. They outlined the <a href="https://www.mindtheproduct.com/a-constant-tug-of-war-balancing-product-vision-and-customer-expectation/" target="_blank" rel="noopener noreferrer">product vision</a> and made sure it was focused on the customer, defined the brand values and tone of voice, and put customer personas into play so that they could collaborate and meet the vision. Secondly, they recognized that acquisition and engagement were the key driving factors for the NAR.</p>
<p>They focused on the usability of the product and found a middle ground in their shipping process by shipping when ready to avoid the cultural pitfalls of both partners. Finally, they established a group consensus. This involved the creation of a multi-disciplined leadership group and the creation of a more involved process for the product and technology.</p>
<p>The final takeaway is that product management across cultures is possible if you tailor your approach, learn, measure, build and continue learning as you go along.</p>


core/freeform

Hello, and what is it you do exactly? Jonty Sharples (Product and Strategy consultant)

Common transformation pitfalls by Marty Cagan

Rethinking delivery with product operations in the age of product

Get innovation-ready, your product manager is on fire! by Julia Shalet

How to drive product innovation

Org charts eat culture for breakfast: Why an agile mindset alone won’t help you by Björn Waide

Digital Transformation: The best way to waste millions of dollars by Amjad Sidqi

Why we Fought SAFe and how we Lost, by Stephen Culligan

Where Physical Meets Digital by Lucy Gill

Product Management Across Cultures by Claire Parker

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