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Product Management
JAN 29, 2025

How Superhuman built its AI-powered email search: Lorilyn McCue (AI Product Manager) – Product Unplugged

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In this interview on Product Unplugged, Lorilyn McCue, AI Product Manager at Superhuman, discusses the development and launch of their "Ask AI" feature. McHugh shares insights about transforming traditional email search into an AI-powered natural language experience, covering the product validation process, technical challenges, and key decisions around MVP scope. She highlights two core principles for successful product launches: optimising for learning and deeply embedding features into the product.

Product Unplugged is a virtual video interview series that goes behind the scenes of product innovation. Each episode features an in-depth case study of a product or feature launch told by the people who built it.

Hosted by Mike Belsito, this series explores the entire journey—from the early spark of an idea to overcoming roadblocks and achieving success. We’ll uncover the wins, the lessons learned, and the creative processes that drive product excellence.

With episodes showcasing insights from top companies and rising product leaders, Product Unplugged is your backstage pass to the world of product creation. Tune in for practical strategies and real-world inspiration to fuel your own product journey.

Series - Product Unplugged
36:47

Lessons from Google Maps’ pricing crisis: Thor Mitchell (ex Google, Miro, CPO Executive-in-Residence)

23:28

How Superhuman built its AI-powered email search: Lorilyn McCue (AI Product Manager) – Product Unplugged

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