post

Footer About

Footer Contribute

Footer Get Involved

Footer Links

Mind the Product

Product Management

Bumble results: Will an improved user experience save it from dating app fatigue?

Diversity

Black History Month: Our favourite lessons from from Black Product Leaders at #mtpcon

B2B product management

Artificial Intelligence (AI) & Machine Learning (ML)

Building Product Teams

Business Strategy

Data Driven Product Management

Digital Transformation

Diversity and Inclusion

Minimum Viable Product

OKRs

Prioritisation

Product Design

Product Research

Product Development Process

Product Ethics

Product Discovery

Product Leadership

Product Management Career

Product Strategy

Stakeholder Management

🌎 <a href="https://www.mindtheproduct.com/world-product-day/" style="color:#FFFFFF;text-decoration:underline;">Happy World Product Day!</a> Be sure to celebrate product, yourself, and your peers today! 🎉

Lessons from Duolingo’s product handbook

Three amazing speakers to learn from at #mtpcon London 2025

The best resources for product managers in 2025

Poor leadership: Its effect on product people and how to manage it

Are you tracking the right product metrics?

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

podcaster

The Product Experience

In this week&#8217;s podcast episode, we speak with Shannon Scott, SVP, Global Head of Product at Airwallex, who shares insights on product leadership, career paths, hiring strategies, and the challenges of building enterprise products.



<div id="buzzsprout-player-16646001"></div><script src="https://www.buzzsprout.com/1797429/episodes/16646001-the-journey-to-svp-product-3-things-to-know.js?container_id=buzzsprout-player-16646001&#038;player=small" type="text/javascript" charset="utf-8"></script>



Featured links:&nbsp;Follow Shannon on&nbsp;<a href="https://www.linkedin.com/in/scottsj/" rel="noreferrer noopener" target="_blank">LinkedIn</a>&nbsp;|&nbsp;<a href="https://www.airwallex.com/uk" rel="noreferrer noopener" target="_blank">Airwallex</a>&nbsp;|&nbsp;<a href="https://www.linkedin.com/pulse/grow-through-shannon-scott/" rel="noreferrer noopener" target="_blank">Grow with, not through&nbsp;by&nbsp;Shannon</a>



Chapters 



<ul class="wp-block-list">
<li>00:00 Understanding Product Management and Career Paths </li>
</ul>



<ul class="wp-block-list">
<li>06:07 Evaluating Companies and Opportunities </li>
</ul>



<ul class="wp-block-list">
<li>12:01 Hiring Strategies and Team Dynamics </li>
</ul>



<ul class="wp-block-list">
<li>17:55 Challenges in Building Enterprise Products </li>
</ul>



<ul class="wp-block-list">
<li>21:46 Understanding Customer Complexity </li>
</ul>



<ul class="wp-block-list">
<li>24:06 Navigating System Versions and Customer Relationships </li>
</ul>



<ul class="wp-block-list">
<li>26:17 Predicting Market Trends vs. Quick Adaptation </li>
</ul>



<ul class="wp-block-list">
<li>30:05 Learning from Mistakes in Startups </li>
</ul>



<ul class="wp-block-list">
<li>35:53 Creating a Culture of Accountability and Learning</li>
</ul>



Key takeaways&nbsp;



<ul class="wp-block-list">
<li>Understanding the product leads to better outcomes.</li>



<li>Career decisions in startups are reversible.</li>



<li>Belief in the product is crucial for success.</li>



<li>Hiring requires a balance of experience and adaptability.</li>



<li>Reference customers are vital for enterprise success.</li>



<li>Product management skills can be applied in various roles.</li>



<li>Evaluating a company&#8217;s growth stage is essential before joining.</li>



<li>Diversity in hiring brings different perspectives to the team.</li>



<li>Critical thinking is key in product management roles.</li>



<li>Building enterprise products requires understanding complex customer needs. Your customers expect it to be complex.</li>



<li>Building a strong relationship with customers is crucial.</li>



<li>Understanding the intricacies of your product is essential.</li>



<li>Mistakes in startups can lead to valuable learning experiences.</li>



<li>Creating a culture of accountability helps prevent repeated mistakes.</li>



<li>It&#8217;s important to adapt quickly to market changes.</li>



<li>The best products come from deep understanding of customer needs.</li>



<li>Utilizing infrastructure effectively can enhance customer experience.</li>



<li>Communication with customers can lead to better product fit.</li>



<li>A direct organizational culture fosters better outcomes.</li>
</ul>

In this week's podcast episode, we speak with Shannon Scott, SVP, Global Head of Product at Airwallex, who shares insights on product leadership, career paths, hiring strategies, and the challenges of building enterprise products.

core/paragraph

core/html

Featured links: Follow Shannon on <a href="https://www.linkedin.com/in/scottsj/" rel="noreferrer noopener" target="_blank">LinkedIn</a> | <a href="https://www.airwallex.com/uk" rel="noreferrer noopener" target="_blank">Airwallex</a> | <a href="https://www.linkedin.com/pulse/grow-through-shannon-scott/" rel="noreferrer noopener" target="_blank">Grow with, not through by Shannon</a>

core/list

core/list-item

Podcast

The journey to SVP Product – 3 things to know (Shannon Scott, Airwallex)

What are common product diseases? And how can you overcome them?

How to get alignment from the board with your AI strategy

The 7 key strategies for product growth – Aakash Gupta (PLG Expert)

How do you avoid burnout in product management?

Understanding Product Equity in Tech – Glenn Block (Founder and CEO, ProdSense)

How GenAI has improved GoDaddy’s product experience – Laka Sriram (VP Generative AI, GoDaddy)

It’s not you, it’s them – frustrating things orgs do – Keji Adedeji (Product Leader and Coach)

How Yahoo creates a great experience for its users – Kameron Canbaz (Product Manager, Workflow and UX at Yahoo)

AI ethics advice from former White House technologist – Kasia Chmielinski (Co-founder, The Data Nutrition Project)